SiteGround Review of 2020: 6 Things to Consider Before Buying SiteGround

SiteGround is a popular web hosting company founded in 2004 in Sofia, Bulgaria. According to SiteGround, they are providing web hosting services to 1,800,000 domains worldwide. SiteGround provides numerous web hosting services such as- shared hosting, cloud hosting as well as dedicated servers, and email hosting.

SiteGround has set a new industry standard when it comes to high-performance e-Commerce hosting, Web hosting and WordPress hosting services. If your first priority is speed and security of the site, then SiteGround Hosting Service should be your first choice.

So what makes SiteGround one of the fastest-growing independent hosting companies?

We techietide.com will say no other shared web hosting service can overcome SiteGround in technical characteristics such as speed, performance, security, and uptime. If you want to know more about SiteGround then read the full article given below.

In this section, we talked about what are the advantages of SiteGround and what makes them stand out from other hosting companies. So let’s take a look at SiteGround’s Advantages.  

Feature

WordPress Friendly: We all know WordPress website users are increasing day by day. Now a day’s 34% of the internet is powered by WordPress. To keep that in mind, SiteGround provides WordPress optimized hosting services.

Likewise, they made WordPress installation really seamless and efficient for beginners. They allow you to install WordPress and some other useful plug-ins automatically straight from their control panel. Hence, everything can be done within a couple of clicks and filling out some information.

Unlike any other company, SiteGround provides a smart WordPress staging environment. With the help of this beginner-friendly feature, you can easily create a copy of your site, test your changes on the staging environment, and then push them live.

30-Day Money-Back Guarantee: This Company provides a full 30-day money-back guarantee on all shared hosting plans. But their cloud, VPS, and dedicated hosting plans only support a 15-day refund. Like many other hosting companies, domain name fees and any other “extras” are usually not refunded. And this refund policy only applies to new customers. So you won’t get any refunds on renewal plans.

Different Server Location: Multiple data centers located in strategic locations around the world results in faster response time of the server. Also, the physical distance between a user and the server can affect website loading times. To keep this in mind, the SG Company supports different server locations. They have data centers at- Amsterdam, Chicago, London, Milan, and Singapore. This means when you subscribe to hosting services, you have the chance to choose where you want to store your data.

Free SSL Certificate: When you install an SSL certificate on a web server, it activates the padlock and the HTTPS protocol and allows secure connections from a web server to a browser. It ensures that the content provided on a website or blog originates from a verified sender. These days SSL certificate can create added security to your online business. A good type of SSL certificate can cost you many per year. But this hosting company will provide one for you and guess what it’s completely free on all plans.

Free Daily Backups: SG’s Cloud and Shared hosting options comes with free daily backup, so you won’t have to worry about losing both static and dynamic data. With the Shared Hosting option, you’ll get data backup for the past 30 days. And for a cloud hosting option, you will get account-rewind up to 7 days.

That’s not all if your back up fails for any reason SG got you all covered. They make daily backup copies of all of their clients’ websites. You can simply ask customer service and obtain what you need.

You get free daily backups (only one backup per day in their Startup Plan) of your website.  And a backup and restore service website (if you sign up for their GrowBig or GoGeek Plans)

Free Website Builder: SG goes a step further by offering you a free website builder. So, you can use that in order to create your website. And it is really easy to use. With this drag and drop website builder you can create a professional and responsive website easily. They also provide responsive themes and complete eCommerce solutions in this new feature.

Free Site Migration: Website migration is an important issue when it comes to changing web hosting services. Some other hosting company like Bluehost does not offer free site migration. Unlike Bluehost, SG provides free site migration. To make this process easy to WordPress users they also made a new tool called SiteGround Migrator.

This website migration service applies not only to WordPress sites, but also other CMS platforms such as Joomla, Drupal, and static HTML websites as well. This migration service also includes a free transfer of a website as well as the transfer of emails, FTP accounts, and complementary domains. But you have to keep in mind that this service only accessible by GrowBig and GoGeek plan users.

Free Cloudflare CDN: Another good feature of SG is Cloudflare CDN (Content Delivery Network). CDN stores large files, like images, on many servers in different locations around the world. This helps to make sure that the files are stored as close as possible to site visitors, making them faster to access. You can activate this Cloudflare in just 1 click. 

After the activation, the Cloudflare content delivery network (CDN) will cache the content of your website and distribute it to multiple data centers worldwide. This will decrease your server loading time.

Performance

In this section, we discussed SG’s performance as a hosting service provider.

Server Response Time: Server response time refers to how long it takes the server to deliver all the elements of its website to a user’s browser. SG has extremely fast server response times with an average of 190 milliseconds. This means your site information, both static and dynamic data, can be sent to a user’s browser almost instantly. Besides, they have servers spread out over three continents, which helps to keep loading times and server response time fast and provide a good customer experience.

Bluehost Review

Uptime: When you are buying a hosting service it is really important to consider the uptime of that service. Uptime refers to the amount of time; your website is actually accessible or visible to your users. The percentage of uptime of a hosting company tells you how often, on average, you can expect your website to be inactive or unavailable. It is not possible for any hosting service to claim 100% uptime, as there are too many variables at play to be sure there will never be downtime. 

However, SG guarantees an uptime of 99.99%. It means that your site could be inactive on average four hours in any six month period. Basically, if you use SG, you’re unlikely to suffer downtime any time soon.

 Loading speed: If you want to keep your site visitors, your website loading times must be very fast. To keep that in mind SG uses the high-speed cutting-edge platform and high-quality speed technology such as powerful hardware, the fastest software & protocols, speed-boosting solutions, etc. This helps you to get a faster loading time. And if you host your site with SG, you will get an average loading time of 7 seconds per page. This is quite reliable and satisfying at the same time.

Security

SG has several excellent security options to protect your website and data. In addition to the built-in security features with WordPress hosting SG also provides added security for websites. Available tools include following-

  • Spam tools: These tools include SpamAssassin and SpamExperts, to protect your site from spammers
  • IP address Blocker: This tool has the ability to block certain IP addresses. It is very useful if you have been subject to an attack by a known source.
  • Free SSL certificate: As we mentioned before you will get a free SSL certificate (with certain plans) to secure your website.
  • HackAlert: This tool is an add-on that will notify you immediately if your site is under attack. And it will cost you a $ 1per month.  
  • Leech Protect: It is a feature that allows administrators of your site to prevent users from giving or publishing their password or login information
  • SiteCheck: Its free tool that allows you to quickly and easily check your site for malware to make sure your visitors are protected

User Satisfaction

This company managed to satisfy its users with a user-friendly interface and amusing features. WordPress Hospedar is a closed Facebook group with almost 7,000 members dedicated exclusively to WordPress hosting. Each year members are asked to vote for their favorite web host. In this survey, SiteGround has been voted number 1 WordPress host for two years in a row now. Above 97% Customer Satisfaction Rate in 2017 & 2018. SG’s annual client satisfaction survey was released in January every year. 

In 2017, 97.3% of the respondents were satisfied with SiteGround service; 95% would recommend the web host to a friend. In 2018, 98 % of the respondents were satisfied with SiteGround service. You can read the official survey report here (2019) and here (2018).  Hence there is no denying that SG’s hosting service users are totally satisfied with their service.

Finest Customer Support

SG’s customer support is truly incomparable. It is not an easy task to process more than 1,500 entries, more than 800 phone calls and more than 2,000 chat requests every day. SG is charging a premium cost for their hosting service. But they are ensuring their customers get premium satisfaction with it. That’s why they created the finest customers support service for their users.  

More than 230 people on SiteGround are committed to customer service just to ensure that customers receive good service and are offered in three languages: English, Spanish and Italian.

Customer support is offered 24/7 by telephone, live chat, and a ticketing system. The company also provides many tutorials, knowledgebase articles by their own blog.  

Technical Details

SiteGround
  • Platform: It is based on the Linux platform.
  • Scripting & Languages: As their scripting and language SG use ASP, Perl, PHP, Python, and Ruby on rails.
  • Control Panel: SG uses WHM and PLSK cPanel.
  • Databases: SG uses PHPMyAdmin and MySQL database storage.
  • Easy Installs: On the SG Hosting platform clients can easily install this b2evolution, Drupal, Fantastico/Softaculous, Joomla, Magento, Mambo, WordPress, SSL, and Media Wiki.
  • Server Location: SG’s server is based on the USA, Netherlands, and Singapore.

Compare SiteGround Plans & Features

SG hosting has several hosting plans to choose from. Such as-

WEB Hosting Plan Option

Their web hosting plan comes in 3 sizes – StartUp, GrowBig, and GoGeek

  • StartUp: With this plan, you will get 1 website, 10 GB webspace, and you will be capable of receiving 10,000 visits monthly. This plan will cost you $3.95 per month.
  • GrowBig: with this plan you will get unlimited websites, 20 GB web space, essential features, premium features, and you will be capable of receiving ~ 25,000 visits monthly. This plan will cost you $5.95 per month.
  • GoGeek: With this plan, you will get unlimited websites, 30 GB web space, essential features, premium features, geeky features, and you will be capable of receiving ~ 100,000 visits monthly. This plan will cost you $11.95 per month.

WordPress Hosting Plan Option

The WordPress hosting plan also comes with StartUp, GrowBig, and GoGeek options to pick from with some additional features for WordPress Websites. The cost of this WordPress hosting plan is the same as a web hosting plan.

 

WooCommerce Hosting Plan Option

WooCommerce hosting plan options are the same as the web hosting plans with some extra features eCommerce business.

Cloud Hosting Plan Option

 

Cloud Hosting Plan comes with 4 different options to pick from such as Entry, Business, Business Plus, and Superpower.

Entry: With this plan, you will get 2 CPU cores, 4 GB memory, 40 GB SSD space, and 5TB data transfer. And it will cost you $80 per month.

Business: With this plan, you will get 3 CPU cores, 6 GB memory, 60 GB SSD space, and 5TB data transfer. And it will cost you $120 per month.

Business Plus: With this plan, you will get 4 CPU cores, 8 GB memory, 80 GB SSD space, and 5TB data transfer. And it will cost you $160 per month.

Superpower: With this plan, you will get 8 CPU cores, 10 GB memory, 120 GB SSD space, and 5TB data transfer. And it will cost you $240 per month.

Why You Should Reconsider Before Buy SiteGround Plan?

Higher Renewal Rates: Unlike other hosting services e.g. Bluehost, A2host , Hostinger, HostPapa, SG’s renewal rate is quite high. Because of that, if you are on a tight budget SG might not be the best choice for you. However, it should be noted that increasing the price for renewals or after the first bill is not uncommon for most of the good hosting providers.

Data storage limits: Compared to other web hosting services, SG provides quite low limits on the amount of data you can store on your site. To avoid this problem you need to estimate the size of your data properly before you buy hosting plans for this company.

However, they will offer a useful note on how many monthly visitors you can drive safely without experiencing any problems.

With the startup plan, you will get 10 GB of web space. SG recommends this plan for approximately 10,000 monthly visitors to the website.

If you need more, simply upgrade to the GrowBig plan. You will get 20 GB of web space with that plan. If you receive around 25,000 monthly visitors, SG recommends this package.

If you want to upgrade to the GoGeek plan, you will receive 30 GB of space. SG recommends this plan for a website that receives approximately 100,000 visitors each month.

No Free Domain Name: A domain is the particular web address of your website. Some hosting providers (e.g. Bluehost) will be happy to provide a free domain name. However, SG won’t provide any free domain name with any of their hosting plans. If you do not already have a domain name, you will be charged one from the first day, starting at $ 15.95 / year

Do we recommend SiteGround?

In this SiteGround Review, we tried to show all the things a client should consider before buying a hosting service. SiteGround is perfect for those who sincerely care about customer service, without sacrificing the fast page speeds or the remarkable uptime and loading speed.

If your goal is to host an eCommerce or WordPress site, then SiteGround will provide you amazing service with great features. And if you want security to be handled by someone else, there is no other hosting company greater than SiteGround.  

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